The Best Maids and Cleaning Services Near You.

Find top consumer rated residential cleaners and maids in Toronto, Calgary, Vancouver, and across Canada. If you are looking for maid services we have a list of cleaning companies. Also find Canada's top carpet cleaners. Select your city or get a free online Quick Quote for your cleaning needs. And if you know a great maid service, then please write a review.


FEATURED LOCAL MAID COMPANIES

...

FEATURED MAID SERVICES AND HOME CLEANERS

LATEST MAID AND HOME CLEANING REVIEWS

CLEAN MACHINE
225 Ferndale Ave , Sudbury , ON
category: Maids


I've tried a few agencies in town, but Clean Machine is the best! When my baby was born, I was overwhelmed, so they sent Heather over on short notice even though I was not scheduled. She is a whirlwind, and made every minute count! I feel I got more than my money's worth, and would recommend Clean Machine to anybody!


THIS REVIEW WAS:

a must read (0)
helpful (1)
not helpful (0)
MOLLY MAID
3138 Irma Street , Victoria , BC
category: Maids

WOW December 6, 2012

I went through the reviews and was very shocked the owner was responding so rudely to peoples complaints.
YES, YOU!
Working in any service industry when a customer is unhappy you should be apologetic (even if you are not at fault) and find some way to keep that customer happy.
Honestly after reading the responses I see that the "owner" seems to be argumentative and lacks personal skills.
Plus it does seem rather than just specifically addressing that there is some catty finger pointing.
I was looking at this business for my mother's use. I have now advised her against it.


THIS REVIEW WAS:

a must read (1)
helpful (0)
not helpful (0)
FILTHY CLEANING
#33-1585 West 15th Ave , Vancouver , BC
category: Maids

AWESOME SERVICE November 23, 2012

Filthy Cleaning has served me well. My house is clean every day after I get home. They are very intuitive about it as well. I have never lost anything as a result of their organization efforts. I don’t even think I’ve ever cleaned my house this well.


THIS REVIEW WAS:

a must read (0)
helpful (0)
not helpful (0)
ABLE MAIDS LTD
9695 45 Ave NW , Edmonton , AB
category: Maids

NONMEMBER July 26, 2012

Reading these reviews, I wonder about the authors. I work for the company, and have dealt with people who are rude, and complain, while I am doing my darndest. I have worked on move outs where EVERYTHING was done to the customers satisfaction, and they did not pay. In fact she stated if we did not remove windows, she would not pay, so we did as asked, quoted her the hours we spent, and she would not pay. I worked a house where the floors were so bad we scrubbed them for two hours, with a scrub brush, to get the YEARS of grime off, and she complained. She also did not fully pay the bill, even though we spent longer then allotted. I use full strength cleaners, and when I am done, I can see a difference. I'm sorry most of these reviews are negative, but also have to address the new employee issue. A lot of our ladies try it for a little while, and decide it is not for them. We do make every effort to right every wrong, but when people are abrasive on the phone, it tends to get our backs up.


THIS REVIEW WAS:

a must read (0)
helpful (0)
not helpful (1)

NEVER EVER AGAIN! HORRIBLE and DISGUSTING! This is the WORST service ever we've received from a cleaning agency. I'd rate it with negative mark if it was possible. We've had an experience with 4 other agencies and always were satisfied with their job. We bought 2 vouchers for 3HR cleaning and decided to give the second chance just because thought the first cleaning lady was an exception. But the second time another lady was as bad as previous.
We have to keep our apartment clean all the time because of our crawling baby, so we do wet cleaning at least twice per week and don’t leave much work for cleaning ladies. Still we need the floors to be cleaned properly, what means usage of vacuum or broom. But instead of that the lady used a mop with the cloth for dusting surfaces to dust the floor – the same cloth for the whole apartment without washing it even once. She moved the mop back and forth without collecting any dust, just smearing it around.
The lady didn't clean the floor under the beds and sofas at all. When I asked to do so, she replied that I need to move the sofa and chair, although what was needed just to bend, the mop could easily go under. Even when I moved it didn't help much. Basically she just moved dust from one place to another.
Most of the time cleaning lady was working and talking on the phone simultaneously, holding her phone with her shoulder.
For mopping we use a cloth that we wash in a bucket. Maybe it's old fashioned now, but this is way we do. Other ladies came with their own mop or used our without any problem. That lady said that she wants another mop because she's NOT SUPPOSED TO SQUEEZE the cloth, that this is not her job! It was for me as a bolt from the blue. I gently explained her that is indeed her job, then I personally filled the bucket with water, put solution and showed how we mop the floor. After that the lady became unreasonable arguing that because she is a black we look down at her and complain about everything. I was numbed. I've explained her that this is not about the race, and I have friends from all backgrounds and this is about the work. It was such a ridiculous thing to go through all these explanations when you just expected to get your house cleaned! Then she said that she is not doing it anymore, demanded coupon, taxes and went off even without saying goodbye leaving the job unfinished! Instead of 3 hours she worked only 2,5. She left dirt everywhere. Moreover, she put a bag with all collected dust near baby’s toys, so I have to clean them after her. Her behavior was very rude, but the first time another lady was much ruder and we regret we didn’t write a review on her.


THIS REVIEW WAS:

a must read (0)
helpful (0)
not helpful (0)

Completely missed my appointment! Not once….. but TWICE!
I contacted Desperate Housemaids to schedule an appointment after purchasing a Groupon. It took a few days to get in touch with someone, but I finally reached someone. The woman who answered seemed nice but you could tell she was busy. They seem to be a small operation with perhaps too many bookings. She said “We may not be able to fit you in until the New Year” (because there are so many appointments.) She went on to advise me that their method of booking appointments was fairly unorganized and could result in an appointment having to be rescheduled. After a few minutes she found something and told me that there actually was an opening before Christmas! I was happy and we booked the appointment for December 23rd at 2:00PM. However, she PROMISED she would contact me in advance to let me know if mine would be rescheduled. This way I could re-book the day I took off of work if needed.... She said “If I don’t call you, assume that the appointment stays the same.” Seeing as she sounded a bit frazzled and extremely busy, I said "No problem. Just call me as soon as you can if anything changes”
I don’t receive any calls so I am left to assume it’s still scheduled for the same day and time. The day of the 23rd rolls around and no one shows up. Naturally, I began calling them around 2:30PM (30 minutes after they were scheduled to arrive) and after about 10-15 phone calls, at 4:00PM, I FINALLY managed to get someone on the line. She asked for my address and then said I was not booked for next Friday the 30th. The 23rd and the 30th don't sound the same so I doubt it was a miscommunication. I specifically remember her saying December 23rd because I even went and booked the day off of work immediately after booking my appointment with Desperate Housemaids. I was upset and told the woman on the phone that this is not a fair situation and that I would like either a free hour of cleaning OR a refund. She said she would have to ask her manager and would get back to me today or by Wednesday. I told her that I wanted to know by the end of the day because I would need time to make arrangements otherwise. She calls me at 6:15 when I was already serving dinner to my friends and left a message saying “Ok, we are booked for Friday and see you then!” No other details about what they were going to do to compensate for their mistake. That is not what I asked for. So, I tried again to contact them on the 29th. Three calls. No answer. I left a message and send them a message through HomeStars. NO RESPONSE.

Guess what….? Again they did not even bother to show up today, even though they called ME to reconfirm the 30th. Of course I cannot get through to anyone and the mailbox is full.
What a joke of an organization.
I also found out last night that they bailed on my friend and never called him.



THIS REVIEW WAS:

a must read (0)
helpful (0)
not helpful (0)

There is no better peace of mind than knowing your home will be thoroughly and attentively cleaned by Just Clean It. I have used Just Clean It many times and have always received a superb cleaning job. Andrew excellently cleans my home top to bottom - from the cobwebs in the corners to the dust under the couch - every surface is cleaned and tidied. JCI is efficient and I always feel I get tremendous value for my money. I have used several other cleaning services in the past and none compare to the the top-notch job this company does time and time again. JCI gives you a clean home and the time to enjoy it hassle-free.
I rate Andrew's job and JCI 10/10 for fulfilling my cleaning needs.


THIS REVIEW WAS:

a must read (0)
helpful (0)
not helpful (0)

Note to the wise, this company is now called Tower Residential Cleaning. As a follow up to my review below, Lisa informed me that she was "very surprised' I was unsatisfied with my cleaning. If she actaully read the email I sent, it wouldn't be that much of a surprise. Took my money and ran. Terrible customer service, no wonder they had to change names, no one was hiring them.


THIS REVIEW WAS:

a must read (0)
helpful (0)
not helpful (0)
COTTAGE CARE CALGARY WEST
735 Ranchlands Blvd NW #6 , Calgary , AB
category: Maids

CUSTOMER March 17, 2011

Excellent job! I was surprised to see our pantry floor even cleaned! Thank you very much.


THIS REVIEW WAS:

a must read (0)
helpful (0)
not helpful (0)
© n49 Interactive 2000-2014  |  our blog